Terms of Service - Nexus Advon

Last Updated: February 2025

These Terms and Conditions ("Terms") govern your use of the Nexus Advon Pte Ltd ("Nexus Advon", "we", "our", or "us") website and strategic consulting services. By accessing or using our website and services, you agree to be bound by these Terms.

Please read these Terms carefully before engaging with our services. If you do not agree with any part of these Terms, you may not access our website or use our services.

1. Definitions

"Services" refers to strategic consulting services including digital transformation, supply chain optimization, leadership development, and related advisory services provided by Nexus Advon
"User" means any individual or entity accessing our website or engaging our services
"Client" means any individual or organization that has entered into a service agreement with Nexus Advon
"Content" includes all text, images, documents, methodologies, frameworks, and materials on our website or provided through our services
"Confidential Information" means any non-public information disclosed during the course of our engagement

2. Use of Services

2.1 Eligibility

• Users must be at least 18 years of age
• Corporate users must have authority to bind their organization
• Users must provide accurate and complete information
• Account credentials must be kept confidential and secure

2.2 Acceptable Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services for any unlawful purpose or to solicit unlawful activities
• Violate any applicable laws, regulations, or third-party rights
• Transmit any harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt our services or servers
• Impersonate any person or entity or misrepresent your affiliation

3. Consulting Service Terms

3.1 Service Engagement

• Specific service terms will be outlined in individual engagement agreements
• Service scope, deliverables, and timelines will be mutually agreed upon
• Clients must provide necessary access and cooperation for service delivery
• Changes to scope may require additional agreements and fees

3.2 Payment Terms

• Fees are specified in individual service agreements
• Invoices are due within 30 days unless otherwise specified
• Late payments may incur interest at 1.5% per month
• All fees are exclusive of applicable taxes
• Expenses will be billed separately with prior approval

3.3 Cancellation and Refunds

• Cancellation terms are specified in individual agreements
• Early termination may incur fees for work completed
• Refunds are evaluated on a case-by-case basis
• Notice periods for cancellation must be observed

4. Intellectual Property Rights

4.1 Ownership: All content, methodologies, frameworks, and materials on our website and in our services remain the property of Nexus Advon unless otherwise agreed in writing.

4.2 Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our website and materials solely for evaluating or receiving our services.

4.3 Restrictions: You may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit our content without written permission.

4.4 Client Materials: Clients retain ownership of their pre-existing materials. Clients grant us a license to use their materials solely for service delivery purposes.

4.5 Deliverables: Ownership of deliverables created specifically for clients will be transferred upon full payment, as specified in service agreements.

5. Confidentiality

5.1 Mutual Confidentiality: Both parties agree to maintain confidentiality of all non-public information shared during engagements.

5.2 Exceptions: Confidentiality obligations do not apply to information that:

• Is or becomes publicly available through no breach
• Was rightfully known before disclosure
• Is independently developed without use of confidential information
• Must be disclosed by law or court order

5.3 Duration: Confidentiality obligations survive termination of services for five (5) years.

6. Disclaimers and Limitation of Liability

6.1 Disclaimer of Warranties:

Services are provided "as is" without warranties of any kind, express or implied. We do not warrant that our services will meet all your requirements or achieve specific business outcomes.

6.2 No Guarantee of Results: While we apply professional expertise and best practices, we cannot guarantee specific business results or outcomes from our consulting services.

6.3 Limitation of Liability: Our total liability for any claim arising from our services shall not exceed the fees paid for the specific service giving rise to the claim.

6.4 Exclusions: We shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, or business opportunities
• Damages from client's implementation of recommendations
• Third-party claims against client

7. Indemnification

You agree to indemnify, defend, and hold harmless Nexus Advon, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our services or website
• Your violation of these Terms
• Your violation of any rights of third parties
• Your implementation of our recommendations without proper adaptation
• Any misrepresentation of our services or relationship

8. Dispute Resolution

8.1 Informal Resolution: Parties agree to attempt good faith resolution of disputes through direct negotiation before pursuing formal proceedings.

8.2 Mediation: If informal resolution fails, disputes shall be submitted to mediation under the Singapore Mediation Centre rules.

8.3 Arbitration: Unresolved disputes shall be settled by arbitration under the Singapore International Arbitration Centre rules.

8.4 Governing Law: These Terms are governed by Singapore law, without regard to conflict of law principles.

8.5 Jurisdiction: The courts of Singapore have exclusive jurisdiction over any disputes not subject to arbitration.

9. Termination

9.1 Termination by Either Party: Either party may terminate services with written notice as specified in service agreements.

9.2 Immediate Termination: We may terminate immediately for:

• Breach of these Terms or service agreements
• Non-payment of fees
• Illegal or unethical conduct
• Insolvency or bankruptcy proceedings

9.3 Effect of Termination: Upon termination:

• All outstanding fees become immediately due
• Each party returns the other's confidential information
• Licenses to use our materials terminate
• Provisions that should survive (confidentiality, liability, etc.) remain in effect

10. General Provisions

10.1 Entire Agreement: These Terms and individual service agreements constitute the entire agreement between parties.

10.2 Severability: If any provision is found invalid, the remaining provisions continue in full force.

10.3 No Waiver: Failure to enforce any provision does not constitute waiver of that provision.

10.4 Assignment: You may not assign your rights without our written consent. We may assign our rights to successors or affiliates.

10.5 Force Majeure: Neither party is liable for delays or failures due to circumstances beyond reasonable control.

10.6 Amendments: We reserve the right to modify these Terms. Material changes will be notified through our website or direct communication.

Terms and Conditions