Privacy Policy
Last Updated: February 2025
Nexus Advon Pte Ltd ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our strategic consulting services.
We comply with Singapore's Personal Data Protection Act (PDPA) and other applicable data protection regulations. By using our services or providing us with your personal data, you consent to the practices described in this policy.
Information We Collect
Personal Data You Provide
We collect information that you voluntarily provide to us, including:
- • Contact Information: name, email address, phone number, company name, job title
- • Business Information: company details, industry sector, business challenges
- • Communication Data: inquiries, feedback, and correspondence with us
- • Professional Information: LinkedIn profile, professional background
- • Financial Information: billing details for our services (processed securely)
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- • Usage Data: pages visited, time spent, click patterns, referral sources
- • Device Information: IP address, browser type, operating system, device type
- • Location Data: general geographic location based on IP address
- • Cookie Data: preferences and session information (see Cookie Policy)
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide consulting services, respond to inquiries, and fulfill contractual obligations
- Communication: To send service updates, newsletters, and relevant business insights (with your consent)
- Business Development: To understand client needs and develop tailored solutions
- Website Improvement: To analyze usage patterns and enhance user experience
- Legal Compliance: To comply with legal obligations and protect our rights
- Marketing: To inform you about relevant services and industry insights (opt-in basis)
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent
For marketing communications, newsletter subscriptions, and optional data processing activities
Contract Performance
To deliver consulting services, process payments, and fulfill our contractual obligations
Legitimate Interest
For business operations, service improvements, and protection of our legal rights
Legal Obligation
To comply with tax regulations, court orders, and other legal requirements
Information Sharing and Disclosure
We do not sell or rent your personal data. We may share information with:
- Service Providers: Trusted third parties who assist in our operations (IT services, payment processing, professional services)
- Professional Advisors: Lawyers, accountants, auditors bound by confidentiality obligations
- Business Partners: With your explicit consent, for collaborative service delivery
- Legal Authorities: When required by law or to protect our legal rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
All third parties are contractually obligated to protect your data and use it only for specified purposes.
Data Security Measures
We implement comprehensive security measures to protect your personal data:
Technical Security
- • SSL/TLS encryption for data transmission
- • Encrypted data storage systems
- • Regular security audits and updates
- • Firewall and intrusion detection systems
Organizational Security
- • Access controls and authentication
- • Employee confidentiality agreements
- • Regular security training
- • Data breach response procedures
While we implement robust security measures, no method of transmission or storage is 100% secure. We continuously review and update our security practices.
Data Retention Periods
We retain your personal data only as long as necessary for the purposes outlined in this policy:
| Data Category | Retention Period |
|---|---|
| Contact form submissions | 3 years from last interaction |
| Client service records | 5 years after project completion |
| Financial records | 7 years (legal requirement) |
| Marketing preferences | Until consent withdrawn |
| Website analytics | 26 months |
After retention periods expire, data is securely deleted or anonymized.
Your Rights and Choices
Under the PDPA and applicable data protection laws, you have the following rights:
Right to Access
Request a copy of your personal data we hold
Right to Correction
Request correction of inaccurate or incomplete data
Right to Deletion
Request deletion of your data (subject to legal obligations)
Right to Object
Object to processing based on legitimate interests
Right to Portability
Receive your data in a structured, machine-readable format
Right to Withdraw Consent
Withdraw consent for processing at any time
To exercise these rights, contact us using the information provided below. We will respond within 30 days of receiving your request.
International Data Transfers
As we operate regionally, your data may be transferred to and processed in countries outside Singapore. We ensure appropriate safeguards are in place:
- • Data transfer agreements with standard contractual clauses
- • Verification of adequate data protection standards
- • Encryption during international data transmission
- • Regular assessment of international partners' security measures
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes through our website or by email. The "Last Updated" date at the top indicates the most recent revision. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Our Data Protection Officer
For questions, concerns, or to exercise your rights regarding this Privacy Policy:
Data Protection Officer
Nexus Advon Pte Ltd
6 Battery Road, Singapore 049909
Email: [email protected]
Phone: +65 6817 2943
You may also lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore if you believe your rights have been violated.